Not specified

Product Engineer

Location
Berlin
Work type
On-site · Full-time
Salary
Not listed
Posted
(1 day ago)
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About the role

About the Role

Join a small team building AI-powered voice and customer communication products. You will own features from concept through production, helping make AI agents more capable, reliable, and useful across customer workflows.

What You'll Do

  • Build product experiences that help configure agents, troubleshoot issues, connect external systems, and surface useful answers.

  • Develop and optimize voice agents for speed, reliability, and quality.

  • Extend agent interactions across calls, messaging, and email, with shared memory and state.

  • Build memory systems that support reasoning across customer workflows.

  • Improve observability and tracing so teams can understand and resolve agent failures.

  • Help agents select the right communication channel for each interaction.

What We're Looking For

  • At least 3 years of professional software engineering experience, including production ownership of distributed systems.

  • Production backend experience with Python, FastAPI, or TypeScript, plus product development across frontend and backend.

  • Strong software fundamentals, product judgment, and a bias toward action and measurable business outcomes.

  • Experience with real-time audio or voice infrastructure, AI agents or LLMs, and asynchronous or event-driven systems with complex state.

  • Production experience with PostgreSQL, Redis, or similar data stores, and cloud infrastructure such as AWS, GCP, or Azure.

  • Technology includes TypeScript, React, Vite, TanStack, Node.js, Python, FastAPI, PostgreSQL, Redis, Temporal, and AWS.

  • Experience with workflow orchestration, communication integrations, or observability tools is useful.

Compensation & Benefits

€85,000 to €160,000 annually, plus equity. Visa sponsorship is available.

Location

On-site in Berlin, Germany. Relocation support is available.

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