Commercial Lines Insurance Specialist (Risk Team Support Member)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Commercial Lines Insurance Specialist (Risk Team Support Member) based in India.

Are you an experienced commercial insurance professional looking to deepen your expertise while supporting a growing U.S. insurance brokerage? This role offers the opportunity to work closely with licensed Risk Advisors and contribute to the management of commercial Property and Casualty (P&C) insurance accounts. You will support the full insurance lifecycle, including renewals, policy placements, documentation, endorsements, and ongoing account servicing. Working with U.S. carriers, underwriters, wholesalers, and internal stakeholders, you will help ensure accurate, timely, and efficient insurance operations. Your attention to detail and technical knowledge will play an important role in maintaining client satisfaction and supporting business growth. This fully remote opportunity offers international collaboration, exposure to diverse commercial insurance accounts, and the chance to develop your technical capabilities within a dynamic, technology-driven environment.

Commercial Insurance Renewals and Placement: Support commercial Property and Casualty insurance renewal processes and placement activities, ensuring that submissions and supporting documentation are prepared accurately and within required timelines. Assist licensed Risk Advisors with insurance applications, quote requests, policy placements, and binding-related activities. Prepare and organize underwriting submissions and supporting documentation for insurance carriers, underwriters, and wholesalers. Policy Servicing and Documentation: Generate, process, and manage Certificates of Insurance (COIs) in accordance with client requirements and applicable insurance guidelines. Assist with policy servicing activities, including endorsements, policy updates, renewals, and ongoing client account maintenance. Prepare, review, and organize insurance documents, including quotes, policies, endorsements, ACORD forms, and other relevant records. Maintain accurate and up-to-date client information, policy records, and insurance documentation across internal systems. Billing and Insurance Administration: Support insurance payment processing, billing activities, premium audits, and related administrative workflows. Assist with tracking outstanding payments, policy documentation, and other account-related requirements. Ensure insurance records and supporting information are complete, consistent, and readily accessible. Stakeholder Coordination: Coordinate with insurance carriers, underwriters, wholesalers, brokers, and internal Risk Advisors to facilitate smooth placement and servicing processes. Follow up on outstanding requests, documentation, quotations, and policy-related issues to ensure timely resolution. Maintain clear and professional communication with internal and external stakeholders. Operational Excellence: Work with insurance carrier portals, brokerage platforms, and digital tools to manage daily workflows efficiently. Identify opportunities to improve documentation accuracy, workflow consistency, and operational efficiency. Support quality assurance initiatives and contribute to the continuous improvement of insurance servicing processes.

Requirements:

At least 4 years of hands-on experience in U.S. commercial Property and Casualty (P&C) insurance, preferably within an insurance brokerage or related environment. Practical experience managing commercial insurance renewals, policy placement workflows, and ongoing account servicing. Demonstrated experience generating and processing Certificates of Insurance (COIs). Strong working knowledge of ACORD forms and their application within the North American commercial insurance industry. Experience handling insurance payments, billing processes, premium audits, and related administrative activities. Good understanding of commercial insurance lines, policy structures, coverage documentation, and underwriting requirements. Experience preparing, reviewing, and organizing insurance submissions and supporting documentation for underwriters and wholesalers. Strong written and verbal English communication skills, with the ability to coordinate professionally with U.S.-based stakeholders. Excellent attention to detail and organizational skills, particularly when managing multiple insurance accounts, deadlines, and documentation requirements. Ability to prioritize tasks, manage competing workflows, and maintain accuracy in a fast-paced environment. Comfortable navigating insurance carrier portals, brokerage systems, and other digital tools. Ability to work independently in a fully remote environment while maintaining meaningful overlap with U.S. Eastern Time (ET) business hours. Strong ownership, problem-solving abilities, and a proactive approach to following up on outstanding tasks.

Nice to Have:

Additional experience across different commercial insurance coverage types and specialty lines. Familiarity with insurance application and account management platforms such as Broker Buddha. Experience requesting, collecting, and tracking loss runs with insurance carriers. Familiarity with Statements of Values (SOVs), underwriting submissions, and related risk documentation. Experience using AI-powered tools to support insurance administration and improve operational efficiency. Previous involvement in process improvement, documentation standardization, or quality assurance initiatives.

Benefits:

Fully remote working arrangement, allowing you to work from India. Full-time employment opportunity with an international team. Opportunity to work with a growing U.S.-based commercial insurance brokerage. Exposure to end-to-end commercial insurance operations, from policy placement and binding through servicing and renewals. Direct collaboration with experienced Risk Advisors, brokers, underwriters, and insurance professionals. Opportunity to strengthen your expertise in U.S. commercial Property and Casualty insurance. Hands-on exposure to insurance carrier platforms, brokerage technologies, and modern digital workflows. Opportunity to contribute to process improvements and operational excellence initiatives. International professional exposure and experience working with U.S. business stakeholders. U.S. Eastern Time business-hours overlap required; the specific working schedule will be discussed during the recruitment process.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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